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Terms - Privacy - Security Policy

Your privacy and payment security is important to us.  We strictly adhere to a policy to protect you, our customer, and ourselves.

 

YOUR CONSENT:

By using our website, you consent to the use of your information as provided below, and restricted to the uses provided below, by www.ChristmasInPrescott.com and it's owner, Christmas in Prescott, Inc.  

 

OUR CONSENT:

We reserve the right to cancel any order, especially for violation of any of your terms/policies or potential credit card fraud concerns.  

 

PERSONAL INFORMATION:  

(Address, email address, phone number, personal comments)

We will never release any information to third parties, except as necessary to process your payments or to ship your order.  WE NEVER sell or distribute your information to any mailing lists etc.  

Examples of 3rd parties we provide access to your information:  (payment processing - see below), Shipping Manager software 

 

Digital Wallets:  PayPal, Amazon, Visa Checkout, Google Pay, Apple Pay:

Payments are processed through SSL Secure encryption meeting all of digital wallets policies to protect your data.  

Paypal's privacy policy and security policy 

Amazon Privacy and Security policy 

Visa Checkout Privacy and Security policy 

Google Pay Terms of Service, Privacy and Security policy 

Apple Pay Privacy and Security policy 

 

CREDIT CARD ORDERS:

Online Credit Card sales are only processed through SSL Secure encrypted transmissions.  No one in our company has access to anyone's credit card information.  We take every precaution to protect you and our company to ensure safe credit card processing.

Stored Credit Card Info:  As of September 2018 we offer the ability to store your credit card information for future purchases.  It is stored in our trusted payment processors system, not our system.  All information is encrypted.  Except for the card type and last 4 digits of the card used, no one in our company has access to your credit card information.    

Wherever sensitive information is collected (such as credit card data), that information is encrypted and transmitted to our credit card processor in a secure manner.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

Our credit card processor only provides us a transaction id, the last 4 digits of the card # and the type of card used, we NEVER has access to your expiration date, security code or full credit card #.   We use a transaction ID, which represents your credit card transaction, to make any billing  adjustments.  We feel that is the safest system for both our customers and ourselves.

 

PHONE/FAX ORDERS:

Any payment information provided to us via the phone or fax is protected to safeguard your credit. Only authorized personnel will have access to the information and only at the time of the sale. After the sale the information is stored in a protected paper file for a short time period until payment is secured by our bank. Your payment information will never be stored on a computer and will only be accessible to authorized employees. Your information will be maintained for a limited time period (no longer than 30 days) to ensure proper processing and then it will be destroyed in a secure manner.

 

Gift Notes:

As most companies, we do not allow swear words/profanity, cursive language, deragatory/attack words or discrimatory language in gift messages.  It's the same policy as most major retailers plus small and large gift shops, flower shops, and bakery personalizing policies.  Any such words will be removed from the gift message and in some cases the order may be cancelled for violating this policy.  

 

Email Address:

We never distribute your email address to 3rd parties except as necessary to process your payment and shipment. 

Order:  We will send an order confirmation, an email if there are issues with your order, a shipping confirmation with your tracking #, confirmation of delivery to help protect our customers from package theft by letting them know their package was delivered, plus a single review request.  If you create an account with our website, you may designate in your account that you do not want any review emails.  All other emails are automatic.  


Newsletter:  You may request our Newsletter (newsletter are sent by email only).  We only send a newsletter to those who signed up and we provide an unsubscribe link at the top and bottom of each newsletter to easily stop receiving the newsletter.   

Catalog request:  If you requested a catalog by email we will confirm receipt of your request and our shipping system will automatically send you a notice it was mailed.  Those are the only 2 emails you will receiving.  

There are no other circumstances where you will receive an email from out company.  

 

Shipping/Billing Address, Phone #

We will NEVER give out addresses or phone numbers to third parties except as necessary for credit card processing and to provide information to our credit card processor in the case of fraud claims. We will only use the information provided to contact a customer about a current order or if a customer has requested contact by mail or phone. In those cases we will limit the contact to the specific request.

 

Tracking Cookies

As the majority of websites, we do use tracking/history cookies within our site to help us improve the performance of our website, what items are offered on our website and to help us understand how our customers find our website.  

Tracking/history cookies are also required to tell our system which items you placed in your shopping cart.  Note:  Clearing your history will also clear your shopping cart.  (This is true of most online retailers).  

Children

Our website is for general audience and does not contain any “adult only” material.  

NOT TOYS:  Please remember, the items on our site are designed for ornaments and decor, they are not designed as toys.  If we carry anything specifically design as a toy, we will state the suggested ages on that page.

3rd Party Links

Some pages on our site contain links to 3rd parties.  Those sites are operated and maintained by the owner of those websites, whose privacy policies may be different than our own.  Although we are very strict about websites linked to from our site, clicking on and 3rd party link is at your own risk and we suggest reviewing that website’s privacy policy before providing any personal information to said site.

Examples of pages with 3rd party links:  Some products contain links to YouTube videos about the product.  Our “Visit Prescott” page (under “About Us”) contains links to local informational websites.  Our store hours page contains a link to Map Quest.

Website Error Terms:  There may be times when an error is occurring on our website which may lead to us voiding a sale taking place during that time.  Examples:  Temporary inventory error, extreme pricing error (more than 25% price error), wrong image displayed, wrong description/title.  We apologize for any inconvenience when these error stake place, especially in the cases where it leads to the product removed from an order or the order voided.

 

We welcome any questions in regards to our policies.  

 

Christmas in Prescott
8221 E Spouse Dr
Prescott Valley, AZ 86314

Email: info@christmasinprescott.com
Phone: (928) 776-1669