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Account Navigation

Currency - All prices are in USD

Currency - All prices are in USD
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Christmas In Prescott

Categories

Categories

Tech Support

These errors and changes needed are on our list for our technical support team.

If you notice other errors please let us know.  You may quality for a store credit by reporting the details to us (see below)

  

KNOWN ISSUES (already submitted to tech support)

  • When logged into your account on a mobile device and you have a store credit, the store credit pushes everything else to the left and makes the information non-readable

 

Earn Store Credit Dollars
For reporting errors on our website

 

How it works - If you find an error on our website while visiting our store,

  1. Check this page to see if it is a known issue already submitted to our technical support team.
  2. Email us at info@christmasinprescott.com with the below information
    • Page affected
    • Description of the error
    • Other than spelling, inacccurate info - Provide the type of device you were using (Windows Desktop, MAC, iPad, Tablet, reader, iPhone, android phone etc)
    • Let us know if you already have an account set up on our website (if so provide the email address)
  3. Once we verify the error (and that it is not already listed on this page) we will issue a store credit to your account or create an account for you so you may simply log in and your store credit is available to use when you are ready.
  4. Use your store credit - sign into your account before checking out (by the account name/email address you provided to us, or the account we created for you)
    • Sign into your Account BEFORE checking out
    • If paying any balance with Paypal - DO NOT CLICK PAYPAL (do the regular checkout) until you are on the payment page and clicked to use your store credit.
    • On the payment page you will have the option to use your store credit or pay with an "alternative method" which just means you will save your credit to use later.
    • there are no expiration dates on store credits.  
    • If you have more store credit than your order total, the balance will be saved for future use.
    • Yes, your store credit is transferrable (to another person) if you would like to give it as a gift to someone else.

 

What we Pay (earn up to $100 per person per year)

$3.00   Spelling error

$5.00   Inaccurate Information

  • Wrong Image
  • 2 sizes listed
  • Description is inaccurate
  • When I click the option for blue, the image changes but to the wrong color

$7.00   Button, link, other "function", does not work properly (provide what device you used)

  • It takes me to the wrong page
  • I clicked twice and nothing happened

$7.00  Page does not display correctly (provide what device you used)

  • Information covers other important information
  • Page just not viewable

If you find something not list (other than grammar) - email us the details.   We will consider each on a case by case basis.  

(Sorry we do not currenly pay for finding grammar errors)